Vital Data Technology Adds eFax® Capability

In News by Marketing

Business Wire

NEWPORT BEACH, Calif.–(BUSINESS WIRE)–Vital Data Technology, LLC ( has added a comprehensive eFax® capability to the quality module of its Vital Data Technology Affinitē platform. The quality module of the Affinitē platform enables a health plan to track HEDIS®scores throughout the year, and to do year-end submission of HEDIS scores.

One of the biggest challenges for health plans in coordinating the collection of medical records related to a HEDIS chase, is the process of generating faxed medical record requests, tracking repeat requests and non-response, and tracking the returned records. Utilization of grouped fax requests by the health plan make this far more efficient than relying on a paper process.

The health plan user selects a HEDIS measure and uses filters in the Affinitē platform to identify health plan members who need medical records to determine compliance for a measure. Once the desired measures and members are identified, the user can easily use the eFax capabilities of the Affinitē platform. The platform generates all fax notices to all the involved providers, and tracks the providers’ response or non-response. The platform also processes received medical records and automatically attaches the record to the correct member/measure via an auto-generated QR code cover sheet which is initially faxed to the providers with the request.

“The integration of the eFax capability into our Affinitē platform, greatly improves the operational efficiency of health plans utilizing our quality module,” stated Matt D’Ambrosia, CEO of Vital Data Technology.

About Vital Data Technology Vital Data Technology offers a cloud-architected platform which provides integrated AI and machine learning analytics, HEDIS management, care coordination and patient/member engagement solutions to a variety of health care clients. Vital Data Technology was founded with the vision of providing timely access to insightful and actionable information. This information supports decision-making that optimizes care and lowers cost throughout the continuum-of-care.

The Vital Data Technology Affinitē platform aggregates millions of transactions every month, supporting almost one million member lives via several health plan clients. The Vital Data Technology Affinitē platform supports thousands of physicians, along with a variety of ancillary healthcare providers, throughout the country. Vital Data Technology has received NCQA HEDIS Certification for 2014, 2015, 2016 and 2017.

eFax is a registered trademark of j2Global®, Inc. HEDIS is a registered trademark of NCQA.


Vital Data Technology, LLC
Patrick Randall